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ATTITUDES ABOUT THE IMPACT OF TECHNOLOGICAL CHANGE:
COMPARISON OF U.S. AND JAPANESE WORKERS
CHARLES M. SLEM and DANIEL J. LEVI
Psychology and Human Development
California Polytechnic State University
San Luis Obispo,California 93407
(805) 756-2703
ANDREW YOUNG
University Interaction Program
Manufacturing Research
Northern Telecom Limited
185 Corkstown Road -- Nepean
Ottawa, Ontario K1Y 4H7
(613) 765-2244
Abstract
It was hypothesized that one of the advantages Japanese corporations have in rapidly
implementing technological change was related to positive workforce attitudes about
technological change in the workplace. The Technological Change Survey was administered
to over 1,000 employees in electronics manufacturing companies in the U.S. and Japan.
Contrary to predictions, the Japanese were more likely to experience technological
change as stressful and less likely to believe technological change would improve
their jobs or carreers. The paradoxical effects of Japanese culture and Human Resources
practices are examined to explain why Japanese companies are successful in introducing
technological change despite the negative attitudes of employees.
Article published in: Journal of High Technology Management Research.
6(2):211-228.
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